au PAY card
What is au PAY card?
The au PAY Card can be used for shopping at approximately 38.1 million MasterCard member stores around the world, including convenience stores, drug stores, restaurants, clothing stores, amusement facilities, and online shopping.
*Some stores may not be available.
au PAY card
au PAY prepaid card
au PAY credit card
*au PAY prepaid cards (with IC chips) cannot be used.
au PAY prepaid card (with IC chip)
Card overview
| au PAY prepaid card | au PAY credit card | |
|---|---|---|
| Available service station | SS search *You can search for SSs that accept au PAY prepaid cards. | Available at SS that accept credit cards |
| Places where you can charge | au shop, au PAY site, au PAY dedicated app | |
| About full tank refueling |
Not available Please use by specifying the quantity or price of refueling. |
available |
| Points awarded | When you pay with your au PAY prepaid card at apollostation, you will earn 1 Ponta point for every 200 yen (tax included) you spend. | When you pay with your au PAY credit card, you will earn 1 Ponta point for every 100 yen (tax included) you spend. |
| How to use Ponta points | SS search *You can search for SSs where you can collect/use points. | |
| Membership registration to use Ponta points |
■Register member information from website *You can also register your membership information by postcard. |
|
| Example of using Ponta points at apollostation | Can only be used to refuel and purchase gasoline, diesel oil, and kerosene. | |
FAQ
What is au PAY credit card?
What is au PAY credit card?
This card can be used in the same way as a regular credit card. Normally, when you pay with your au PAY credit card, you will earn 1 Ponta point for every 100 yen (tax included) you spend.
Can I charge my au PAY prepaid card at apollostation?
Can I charge my au PAY prepaid card at apollostation?
you can't.
Please charge at an au shop, au PAY site, or au PAY dedicated app.
Is it not possible to fill up the tank with an au PAY prepaid card?
Is it not possible to fill up the tank with an au PAY prepaid card?
You cannot fill up your tank with an au PAY prepaid card. Please specify the quantity or price of refueling.
Please note that the au PAY credit card can be used for refueling just like a regular credit card.
If I refuel by specifying the quantity or amount and there is not enough money left on my au PAY prepaid card, can I pay the remaining amount by other means such as cash or card?
If I refuel by specifying the quantity or amount and there is not enough money left on my au PAY prepaid card, can I pay the remaining amount by other means such as cash or card?
This is not possible at apollostation.
If your fuel tank is insufficient, an error message will appear before you can refuel. Please check the email notification sent by au at the same time.
I lost my au PAY card. What should I do?
I lost my au PAY card. What should I do?
Please contact the inquiry desk below.
■au PAY prepaid card: 0120-977-964 (9:00-20:00, open all year round) *24-hour service for suspension of use only
■au PAY credit card: 0120-994-388 (24 hours a day, 365 days a year)