Inquiry Flow

The telephone service of our customer center has closed due to the monitoring evaluation for preventing spread of COVID-19 by the Tokyo Metropolitan Government for the time being.
We continue to accept inquiries by e-mail from our website as usual, but it may take some time before we respond.

We will notify you of the resumption of the customer center service on our website as soon as it is decided.
We apologize for any inconvenience, and appreciate your understanding.

Terms and Conditions

Terms and Conditions

You need to agree with Terms & Conditions below as well as our Privacy Policy to use this service.

Our policy toward personal Information
Your private information will not be disclosed to the third party without your permission except it is required by law. Depending on your inquiry, your information can be disclosed to contractors, data-sharing companies, successors of our businesses, and our group companies to improve our service level.

This service is operated by SPIRAL of PIPED BITS Co.,Ltd.

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Please read below before proceeding to the form

■Please check again before clicking “confirm” button.
■“required ” item must be fulfilled to submit your inquiry
■Please avoid using machine dependent characters
■If you move to other pages during typing, your information may be remained in the form. To avoid this, please try not to use ‘Back’ button of the Internet browser and use ‘Clear’ button to delete remained information.

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