au PAY card
What is au PAY card?
The au PAY Card can be used for shopping at approximately 38.1 million MasterCard member stores around the world, including convenience stores, drug stores, restaurants, clothing stores, amusement facilities, and online shopping.
*Some stores may not be available.
au PAY card
au PAY prepaid card
au PAY credit card
Card overview
| au PAY prepaid card | au PAY credit card | |
|---|---|---|
| service station available | SS search *You can search for SSs that accept au PAY prepaid cards. | Available at SS that accept credit cards |
| Places where you can charge | au shop, au PAY site, au PAY dedicated app | |
| About full tank refueling |
Not available Please use by specifying the quantity or price of refueling. |
available |
| Points awarded | When you pay with an au PAY prepaid card at apollostation, you will earn 2 Ponta points for every 200 yen (tax included) spent. | For every 200 yen (tax included) spent, you will receive 2 Ponta points, and apollostation will give you 1 additional point (3 points in total). |
| How to use Ponta points | SS search *You can search for SSs where you can collect/use points. | |
| Membership registration to use Ponta points |
■Register member information from website *You can also register your membership information by postcard. |
|
| Example of using Ponta points in apollostation | Can only be used to refuel and purchase gasoline, diesel oil, and kerosene. | |
FAQ
What is au PAY credit card?
What is au PAY credit card?
The au PAY credit card can be used just like a regular credit card. Normally, when you pay with an au PAY credit card, you will receive 2 Ponta points for every 200 yen (tax included) spent, and an additional 1 point at apollostation (3 points in total).
Can I charge my au PAY prepaid card at apollostation?
Can I charge my au PAY prepaid card at apollostation?
you can't.
Please charge at an au shop, au PAY site, or au PAY dedicated app.
Is it not possible to fill up the tank with an au PAY prepaid card?
Is it not possible to fill up the tank with an au PAY prepaid card?
You cannot fill up your tank with an au PAY prepaid card. Please specify the quantity or price of refueling.
Please note that the au PAY credit card can be used for refueling just like a regular credit card.
If I refuel by specifying the quantity or amount and there is not enough money left on my au PAY prepaid card, can I pay the remaining amount by other means such as cash or card?
If I refuel by specifying the quantity or amount and there is not enough money left on my au PAY prepaid card, can I pay the remaining amount by other means such as cash or card?
Not possible with apollostation.
If there is insufficient funds, an error screen will be displayed before refueling. Please check the email notification sent from au at the same time.
I lost my au PAY card. What should I do?
I lost my au PAY card. What should I do?
Please contact the inquiry desk below.
■au PAY prepaid card: 0120-977-964 (9:00-20:00, open all year round) *24-hour service for suspension of use only
■au PAY credit card: 0120-994-388 (24 hours a day, 365 days a year)