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Management Philosophy

The Idemitsu Group stipulated its management philosophy as the principles of management, and established its management policy based on these principles.

Principles of Management

Since its establishment, Idemitsu has been practicing the concept of "respect for human beings" in the conduct of business, and has sought to meet the high expectations of society and to earn its trust. In order to realize this ideal, the Company strives to do the following:
  • To play a beneficial role in society by creating an environment where people trust each other and work together to realize through business the tremendous potential of "human beings".
  • To ensure that each employee develops into a reliable person and is respected in society, while upholding our vision, high ideals and engaging in mutual improvement through amicable competition, and
  • To attach great importance to our promises to customers and seek to be worthy of the trust vested in us by unfailingly fulfilling those promises.

Management Policies

Based on the concept described above, the Company makes the following commitments to stakeholders in the Idemitsu Group's management policies:

Creation and provision of new value to customers

We provide products, technologies and services that give customers a strong feeling of assurance, greater vitality and absolute satisfaction, as we strive to create new value.

Contribution to society and the environment

We make safety the cornerstone of business and strive to preserve and improve the natural environment. We also contribute to communities, culture and society.

Assured returns to shareholders

We fulfill our corporate social responsibilities, strive for sound, sustainable growth, and endeavor to generate stable returns for shareholders.

Cooperation with partners

We secure the confidence, greater vitality and absolute satisfaction of our customers through cooperation with the retail outlets of service stations and others involved in our businesses, and aim to share the results as well as the success.

Pursuit of employees' growth and self-realization

We create a work environment in which each employee can pursue his or her own growth and self-realization. We also make every effort to ensure that each employee is respected.

Action Guidelines

Customers first

Consider how customer satisfaction can be attained and act accordingly.

Sense of ethics

Maintain high ethical principles and act sincerely and fairly.

Accepting challenges

Exercise originality and ingenuity through flexible views and ideas, and consistently meet the challenge of high-speed innovation.

Consensus and cooperation

Devote effort to thorough discussion and work as one to implement conclusions.

Autonomy

Accomplish assigned tasks with responsibility and pride.

Broad-mindedness and employee development

Strive to create a broad-minded corporate culture for mutual growth.

Harmony with communities

Contribute to the development of local communities as a good corporate citizen.
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